Automating city halls to focus on citizens.

City halls faced the challenge of slow and fragmented administrative processes, which resulted in low operational efficiency. The lack of an integrated system made it difficult to manage workflows and generate consolidated reports, consuming time that could be dedicated to citizen services.

Another critical obstacle was ensuring public transparency effectively. With outdated systems, access to information was complex, negatively impacting citizens' trust and satisfaction with the municipal administration. A solution was needed that could unite internal efficiency with external clarity.

We developed and implemented an integrated management platform that automates key administrative workflows. The solution centralizes operations, using optimization features to streamline tasks and provide custom reports that give managers a clear view of performance.

By unifying processes, the platform directly strengthens public transparency, making information more accessible and understandable. The automation freed up public servants to focus on higher-value activities, resulting in more agile public service and a significant improvement in citizen satisfaction.